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Waiting Lists Now Open

NewsJune 22nd, 2020
Charlie Miller, Styling since 1965

Dear Clients,

Thank you for your understanding, kindness, and patience throughout this difficult time. This year has been an unprecedented challenge for everyone, and we are incredibly grateful to have so many supportive clients awaiting our return.

Salons are included in Phase 3 of Scotland’s lockdown exit strategy… provided nothing changes, we hope to be reopening on Wednesday 15th July at the earliest.

Changes will need to be made to the way we work to keep everyone safe. We are increasing our opening hours and changing working patterns to allow us to safely facilitate as many clients as possible. More details of our safety procedures and what you can expect in salon will be communicated over the coming weeks.

Although we don’t have a concrete date, nor can we make definite appointments at this stage, we want to move forward.

We have decided to open provisional waiting lists for all 5 salons.

As soon as our opening date is confirmed, our teams will firstly contact all those who had an appointment cancelled due to our closure. If this applies to you, please do not email to be put on the waiting lists, as you will be given priority and contacted directly.

Following this, our teams will go through the waiting lists to book in clients. If you would like to be added to the lists, please email info@charliemiller.com with your full name, contact details, salon & stylist preference, and the service you wish to book. We will require all of these details to add you to the waiting list for your salon.

Please understand that there will be a considerable backlog of clients, so there may be a few week’s wait before we can see you. Our team will do their best, but they have to tackle not only the demand for appointments, but also the changing schedules and capacities in our salons.

We will commence these calls no more than 2 weeks before our confirmed reopening date.

Of course, all of this is subject to change. However, we are hopeful to be moving forward and we will keep you all updated every step of the way via email and on our social media pages.

We can’t wait to welcome you all back safely as soon as possible.

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